Company:

Vision Architects

Sector:

Architecture

Location:

Hampshire, providing services across UK & Europe

Rapport3 modules used:

Gekko Email Management

The client

We welcomed Vision Architects to Cubic Interactive as a new client in November 2018. Their work requires them to undertake numerous complex, long-term projects around the world, creating the need for highly-efficient client management and communication. They invested in our Rapport3 email management software, Gekko, to save themselves time, resources and money. A spokesperson for Vision Architects reflected “Our MD is very resourceful, and conducted a lot of research across the market. After watching a few demonstrations, the Gekko email management software from Rapport3 stood out.”


Gekko is designed to be able to integrate perfectly with existing email systems, meaning handy features such as intuitive email filing, organisation, storage and security could be introduced to Vision Architect’s existing set-up - enhancing and improving it, but saving the time and hassle of completely replacing it. 

Book a demo

The client

We welcomed Vision Architects to Cubic Interactive as a new client in November 2018. Their work requires them to undertake numerous complex, long-term projects around the world, creating the need for highly-efficient client management and communication. They invested in our Rapport3 email management software, Gekko, to save themselves time, resources and money . A spokesperson for Vision Architects reflected “Our MD is very resourceful, and conducted a lot of research across the market. After watching a few demonstrations, the Gekko email management software from Rapport 3 stood out.”

Gekko is designed to be able to integrate perfectly with existing email systems , meaning handy features such as intuitive email filing, organisation, storage and security could be introduced to Vision Architect’s existing set-up - enhancing and improving it, but saving the time and hassle of completely replacing it. 
Book a demo

The client

We welcomed Vision Architects to Cubic Interactive as a new client in November 2018. Their work requires them to undertake numerous complex, long-term projects around the world, creating the need for highly-efficient client management and communication. They invested in our Rapport3 email management software, Gekko, to save themselves time, resources and money . A spokesperson for Vision Architects reflected “Our MD is very resourceful, and conducted a lot of research across the market. After watching a few demonstrations, the Gekko email management software from Rapport 3 stood out.”

Gekko is designed to be able to integrate perfectly with existing email systems , meaning handy features such as intuitive email filing, organisation, storage and security could be introduced to Vision Architect’s existing set-up - enhancing and improving it, but saving the time and hassle of completely replacing it. 
Book a demo

Requirements

Vision Architects have been using Gekko for over 3 years now. They introduced the software expecting teething problems, but were pleasantly surprised with how everything was dealt with really quickly, "It was fantastic to have such a good point of contact - it is so important and key for us in our business to have a good line of communication and resources that benefit the business.”


Gekko offers streamlined, intuitive email filing, splitting emails into folders for each architectural project and ensures all emails are accessible at all times - by everyone. The comprehensive search function allows even the most obscure email to be found in long-term projects - which Vision Architects really value; “We love the search facility, paired with the functionality for filing emails. We no longer have to search by job number, which saves us valuable time.”

Requirements

Vision Architects have been using Gekko for over 3 years now. They introduced the software expecting teething problems, but were pleasantly surprised with how everything was dealt with really quickly, "It was fantastic to have such a good point of contact - it is so important and key for us in our business to have a good line of communication and resources that benefit the business.”

Gekko offers streamlined, intuitive email filing , splitting emails into folders for each architectural project and ensures all emails are accessible at all times - by everyone. The comprehensive search function allows even the most obscure email to be found in long-term projects - which Vision Architects really value; “We love the search facility, paired with the functionality for filing emails. We no longer have to search by job number, which saves us valuable time.”

Requirements

Vision Architects have been using Gekko for over 3 years now. They introduced the software expecting teething problems, but were pleasantly surprised with how everything was dealt with really quickly, "It was fantastic to have such a good point of contact - it is so important and key for us in our business to have a good line of communication and resources that benefit the business.”

Gekko offers streamlined, intuitive email filing , splitting emails into folders for each architectural project and ensures all emails are accessible at all times - by everyone. The comprehensive search function allows even the most obscure email to be found in long-term projects - which Vision Architects really value; “We love the search facility, paired with the functionality for filing emails. We no longer have to search by job number, which saves us valuable time.”

The solution

Vision Architects stressed the amount of time they have managed to save using Gekko so far. They used to manually save and file emails, but Gekko does it automatically, saving extensive work and effort, and providing them with invaluable security. 


Vision Architects summarised, 

"The benefits of Gekko are clear, so we want to extend the services we use this year to benefit from a full package from Rapport3. Rapport3 allows real-time feedback of project status, which is invaluable as we transition from Excel spreadsheets. Project and practice information will be available instantly - anywhere, anytime - as Rapport3 is now Cloud-based.''

Book a demo

The solution

Vision Architects stressed the amount of time they have managed to save using Gekko so far. They used to manually save and file emails, but Gekko does it automatically, saving extensive work and effort, and providing them with invaluable security. 

Vision Architects summarised, 
"The benefits of Gekko are clear, so we want to extend the services we use this year to benefit from a full package from Rapport3. Rapport 3 allows real-time feedback of project status, which is invaluable as we transition from Excel spreadsheets. Project and practice information will be available instantly - anywhere, anytime - as Rapport3 is now Cloud-based.''
Book a demo

The solution

Vision Architects stressed the amount of time they have managed to save using Gekko so far. They used to manually save and file emails, but Gekko does it automatically, saving extensive work and effort, and providing them with invaluable security. 

Vision Architects summarised, 
"The benefits of Gekko are clear, so we want to extend the services we use this year to benefit from a full package from Rapport3. Rapport 3 allows real-time feedback of project status, which is invaluable as we transition from Excel spreadsheets. Project and practice information will be available instantly - anywhere, anytime - as Rapport3 is now Cloud-based.''
Book a demo

The solution

We are pleased that Bond Bryan are not only thrilled with how Rapport3 has helped to streamline their processes, but with how the Customer Service Team has been on hand to help them to utilise the system as effectively as possible. Their spokesperson remarked: “The customer service provided by all aspects of the Cubic team has been second to none: from the software demonstrations, through the setup/data migration and then onto the support team and account managers. At every step, we felt that Cubic took time to understand our business, its processes and its needs.” 

Rapport3 is a system that is entirely customisable to your business, and your processes. Designed to be able to assist any company within the Architectural , Construction , Engineering , Medical and Project Management industries, it is at once both tailored to be as effective as possible for these sectors and also able to be made bespoke to each individual business . Continually, as well; we work with you to advance and refine your system as your business develops, and as we release software updates. 

Bond Bryan, being a leading UK architectural practice, already knew how to achieve success; they just needed Rapport3 to help to continue that success - they already knew what they wanted the system to provide them with. They explained: “We have been able to customise aspects of the system to suit - which has enabled us to continue previous reporting systems, plus expand them with new ones. Whether we request tweaks to the system, assistance with training or report technical issues, the support team is fast, efficient and very responsive.”

We are very excited by the results which Bond Bryan have managed to achieve using Rapport3, and are pleased to continue helping them to use Rapport3 to maintain and further their reputation of exceptional building projects - delivered with understanding, creativity and expertise. 
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